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Missed Bills

Overview

The Missed Bills insight is a schedule-trigger insight that informs the users about all the bills the user might have missed to pay for a given duration across all the bank and cards aggregated by the user.

The Predicted Cash Flow feature has to be enabled as a pre-requisite for this insight.

Note: Bill payment reconciliation depends on the user paying the bill using the same account that is mapped to the predicted recurring bill series. If the user pays the bill using a different account, the insight will still get triggered.

Following are the additional details for the insight:

Insight Name MISSED_BILLS
Applicable Entity ACCOUNT
Insight Type AGGREGATE
Trigger Type SCHEDULE
Supported Containers BANK, CARD

Use Cases

  • Customer:
    • User engagement
  • User:
    • Financial discipline - Pay bills on time and avoid late fees.

Suggested Action

Suggest the user to pay the bill. In case the user already paid using a different account, hide the insight.

Duplicate Insight Checks

To prevent the same insight from generating repeatedly, the insight is generated only once per scheduled frequency for a user.

The following is the applicable frequency for this insight:

Frequency Description
MID_MONTHLY The insight will be triggered once on the 16th of a calendar month. Duplicate check will evaluate if the insight instance that matches the duplicate check criteria exists for the current calendar month (1st of the calendar month to the last day of the month).
For example:
  • Normal scenario: If the calendar month starts from 1st January, the insight is triggered on 16th of January.
  • Dynamic trigger scenario: If the calendar month starts from 1st January, and the user triggers an insight on 3rd January using dynamic trigger, duplicate check happens from 1st January to 3rd January.

Insight Dynamic Trigger (On-Demand Evaluation)

The insight can be triggered using the following on-demand insight trigger API:

Method and URL:

POST   /insights/trigger

Peer Benchmarking Data

This insight does not provide peer benchmarking data.

Thresholds

Threshold lets the customer or the user decide when the user has to be alerted about the missed bills.

  • Threshold Name: TOP
  • Data Type: NUMBER
  • Range Allowed: 1 <= TOP <= 100
  • Default: 10

Note: Depending on the customer segment and account, threshold might need to be different for different users. If the default value is insufficient, the users can set a threshold they are comfortable tracking.

GET Customer Subscription

The GET customer subscription API provides all the information about the defaults set for the insights that are subscribed by the customer. The default frequency for the insight is MID_MONTHLY and the default duration for the insight is LAST_MONTH.

Method and URL:

GET   /insights/configs/customerSubscriptions

Header Parameters:

Key Value
Authorization Client credentials-based authorization Bearer {{Access Token}}
API key-based authentication Bearer {{JWT Token_Customer}}
Deprecated cobrand and user credential-based authentication cobSession={cobSession received in the cobrand login service}
Content-Type application/json
Api-Version 3.0
2.1
2
Cobrand-Name {Name of the Customer}

Sample Request:

GET /insights/configs/customerSubscriptions

Sample Response:

For more information about the attributes that are returned in the API response, refer to the Insights Data Model page.

  • Api-Version 3.0 and 2.1 Response
{
   "customerSubscription":[
     {
            "insightName": "MISSED_BILLS",
            "insightTitle": "Missed Bills",
            "insightType": "AGGREGATE",
            "triggerType": "SCHEDULE",
            "containers": [
                "BANK",
                "CARD"
            ],
            "description": "Generates an insight which informs user about the number of missed bills in given duration.",
            "applicableEntity": [
                "ACCOUNT"
            ],
            "customerConfiguration": [
                {
                    "entityType": "ACCOUNT",
                    "isSubscribed": true,
                    "frequency": "MID_MONTHLY",
                    "duration": "LAST_MONTH",
                    "threshold": [
                        {
                            "name": "TOP",
                            "value": "10",
                            "type": "NUMBER"
                        }
                    ]
                }
            ]
        }
   ]
}
  • Api-Version 2 Response
{
   "customerSubscription":[
     {
            "insightName": "MISSED_BILLS",
            "insightTitle": "Missed Bills",
            "insightType": "AGGREGATE",
            "triggerType": "SCHEDULE",
            "container": [
                "BANK",
                "CARD"
            ],
            "description": "Generates an insight which informs user about the number of missed bills in given duration.",
            "applicableEntity": [
                "ACCOUNT"
            ],
            "customerConfiguration": [
                {
                    "entityType": "ACCOUNT",
                    "isSubscribed": true,
                    "frequency": "MID_MONTHLY",
                    "duration": "LAST_MONTH",
                    "threshold": [
                        {
                            "name": "TOP",
                            "value": "10",
                            "type": "NUMBER"
                        }
                    ]
                }
            ]
        }
   ]
}

PATCH Customer Subscription

Using the PATCH API for customer subscription, customers can change the defaults for each insight. Alternatively, customers can use the insights configuration tool to achieve the same result.

Warning! Changing any defaults can potentially impact all users who have subscribed to this insight. If the user has overridden the customer threshold, then the user preference will be applied. For all other users, the new defaults will apply.

Method and URL:

PATCH   /insights/configs/customerSubscriptions

Header Parameters:

Key Value
Authorization Client credentials-based authorization Bearer {{Access Token}}
API key-based authentication Bearer {{JWT Token_Customer}}
Deprecated cobrand and user credential-based authentication cobSession={cobSession received in the cobrand login service}
Content-Type application/json
Api-Version 3.0
2.1
2
Cobrand-Name {Name of the Customer}

Editable Parameters:

Editable Attributes Impact Allowed Values
isSubscribed Subscribes or unsubscribes all the users from the Missed Bills insight. true, false
insightTitle The title returned in the GET feed API as well as the insights config tool can be changed. Alphanumeric characters up to 100 characters (including spaces)
threshold The threshold (TOP) can be modified. Any number between 1 to 100.

Sample Request:

{
  "customerSubscription": [
    {
      "insightName": "MISSED_BILLS",
      "insightTitle": "Missed Bills",
      "customerConfiguration": [
        {
          "isSubscribed": true,
          "entityType": "ACCOUNT",
          "threshold": [
            {
              "name": "TOP",
              "type": "NUMBER",
              "value": "5"
            }
          ]
        }
      ]
    }
  ]
}

Response Messages:

HTTP Status Code Reason
400 Y806: Invalid Input
400 Y800: Invalid value for insightName
400 Y800: Invalid value for insightTitle; special characters ><\""'%{}|^~[] are not supported.
400 Y801: Invalid length for insightTitle; min 3 and max 100 characters including spaces are allowed.
400 Y800: Invalid value for TOP in MISSED_BILLS insight Min = 1 and Max = 100
400 Y813: Invalid request. The entire object within threshold should be provided
400 Y802: For insight MISSED_BILLS, modifying applicableEntity is not allowed
400 Y802: For insight MISSED_BILLS, modifying triggerType is not allowed
400 Y802: For insight MISSED_BILLS, modifying container is not allowed
400 Y802: For insight MISSED_BILLS, modifying description is not allowed
400 Y800: Invalid value for isSubscribed; Supported values are true, false
400 Y825: Update not allowed without a valid request body
400 Y803: Invalid request; Either a valid insightTitle or customerConfiguration is required.
400 Y802: For insight MISSED_BILLS, modifying frequency is not allowed
400 Y802: For insight MISSED_BILLS, modifying duration is not allowed
400 Y812: Required field/value - insightName missing in the request
400 Y802: Modifying InsightType attribute is not allowed
400 Y813: entityType should be provided
400 Y803: At least one additional attribute is required in addition to entityType.
400 Y800: Invalid value for customerConfiguration; customerConfiguration is either missing, duplicated, or has insufficient/ incorrect attributes.
400 Y800: Invalid value for entityType. Supported entityType for MISSED_BILLS insight are - [ACCOUNT]
400 Y802: For MISSED_BILLS insight, {Invalid String} inside the threshold is either repeated or not allowed
400 Y802: For MISSED_BILLS insight, {Invalid String} inside the threshold is not allowed
400 Y800: Invalid value for input json
401 Y020: Invalid token in authorization header
401 Y020: Token has expired

GET User Subscription

The GET user subscription API provides all the information about the user defaults set for the insight.

The entityId filter does not apply to this insight.

Method and URL:

GET   /insights/configs/userSubscriptions

Header Parameters:

Key Value
Authorization Client credentials-based authorization Bearer {{Access Token}}
API key-based authentication Bearer {{JWT Token_Customer}}
Deprecated cobrand and user credential-based authentication cobSession={cobSession received in the cobrand login service}, userSession={userSession received in the user login service}
Content-Type application/json
Api-Version 3.0
2.1
2
Cobrand-Name {Name of the Customer}

Sample Request:

GET /insights/configs/userSubscriptions?insightName=MISSED_BILLS

Sample Response:

For more information about the attributes that are returned in the API response, refer to the Insights Data Model page.

  • Api-Version 3.0 and 2.1 Response
{
   "userSubscription":[
    {
            "insightName": "MISSED_BILLS",
            "insightTitle": "Missed Bills",
            "insightType": "AGGREGATE",
            "triggerType": "SCHEDULE",
            "containers": [
                "BANK",
                "CARD"
            ],
            "description": "Generates an insight which informs user about the number of missed bills in given duration.",
            "applicableEntity": [
                "ACCOUNT"
            ],
            "userConfiguration": [
                {
                    "entityType": "ACCOUNT",
                    "isSubscribed": true,
                    "frequency": "MID_MONTHLY",
                    "duration": "LAST_MONTH",
                    "threshold": [
                        {
                            "name": "TOP",
                            "value": "10",
                            "type": "NUMBER"
                        }
                    ]
                }
            ],
            "customerConfiguration": [
                {
                    "entityType": "ACCOUNT",
                    "isSubscribed": true,
                    "frequency": "MID_MONTHLY",
                    "duration": "LAST_MONTH",
                    "threshold": [
                        {
                            "name": "TOP",
                            "value": "10",
                            "type": "NUMBER"
                        }
                    ]
                }
            ]
        }
   ]
}
  • Api-Version 2 Response
{
   "userSubscription":[
    {
            "insightName": "MISSED_BILLS",
            "insightTitle": "Missed Bills",
            "insightType": "AGGREGATE",
            "triggerType": "SCHEDULE",
            "container": [
                "BANK",
                "CARD"
            ],
            "description": "Generates an insight which informs user about the number of missed bills in given duration.",
            "applicableEntity": [
                "ACCOUNT"
            ],
            "userConfiguration": [
                {
                    "entityType": "ACCOUNT",
                    "isSubscribed": true,
                    "frequency": "MID_MONTHLY",
                    "duration": "LAST_MONTH",
                    "threshold": [
                        {
                            "name": "TOP",
                            "value": "10",
                            "type": "NUMBER"
                        }
                    ]
                }
            ],
            "customerConfiguration": [
                {
                    "entityType": "ACCOUNT",
                    "isSubscribed": true,
                    "frequency": "MID_MONTHLY",
                    "duration": "LAST_MONTH",
                    "threshold": [
                        {
                            "name": "TOP",
                            "value": "10",
                            "type": "NUMBER"
                        }
                    ]
                }
            ]
        }
   ]
}

PATCH User Subscription

Using the PATCH user subscription API for user subscription, users can change the defaults for each insight. If the user wants the insight to be evaluated for a new account, then add that account using the PATCH user subscription API. The customer default threshold values will apply if the user has not set any values.

Method and URL:

PATCH   /insights/configs/userSubscriptions

Header Parameters:

Key Value
Authorization Client credentials-based authorization Bearer {{Access Token}}
API key-based authentication Bearer {{JWT Token_Customer}}
Deprecated cobrand and user credential-based authentication cobSession={cobSession received in the cobrand login service}, userSession={userSession received in the user login service}
Content-Type application/json
Api-Version 3.0
2.1
2
Cobrand-Name {Name of the Customer}

Editable Parameters:

Editable Attributes Impact Allowed Values
isSubscribed Subscribes or unsubscribes from the Missed Bills insight. true, false
threshold The threshold (TOP) can be modified. Any number between 1 to 100.

Sample Request:

{
    "userSubscription": [
        {
            "insightName": "MISSED_BILLS",
            "userConfiguration": [
                {
                    "entityType": "ACCOUNT",
                    "isSubscribed": true,
                    "threshold": [
                        {
                            "name": "TOP",
                            "value": "10",
                            "type": "NUMBER"
                        }
                    ]
                }
            ]
        }
    ]
}

Error Messages:

HTTP Status Code Reason
400 Y806: Invalid input
400 Y800: Invalid value for insightName
400 Y800: Invalid value for input param in MISSED_BILLS insight
400 Y802: Modifying insightTitle using this API is not allowed
400 Y813: Invalid request. The entire object within threshold should be provided
400 Y800: Invalid value for threshold data in MISSED_BILLS insight
400 Y800: Invalid value for TOP in MISSED_BILLS insight Min =1 and Max = 100
400 Y802: For insight MISSED_BILLS, modifying applicableEntity is not allowed
400 Y802: For insight MISSED_BILLS, modifying triggerType is not allowed
400 Y802: For insight MISSED_BILLS, modifying container is not allowed
400 Y802: For insight MISSED_BILLS, modifying description is not allowed
400 Y802: For insight MISSED_BILLS, modifying frequency is not allowed
400 Y802: For insight MISSED_BILLS, modifying duration is not allowed
400 Y800: Invalid value for isSubscribed; Supported values are true, false
400 Y825: Update not allowed without a valid request body
400 Y812: Required field/value - insightName missing in the request
400 Y802: Modifying InsightType attribute is not allowed
400 Y813: entityType should be provided
400 Y803: At least one additional attribute is required in addition to entityType.
400 Y800: Invalid value for userConfiguration; userConfiguration is either missing, duplicated, or has insufficient/ incorrect attributes
400 Y802: For insight MISSED_BILLS, configurations at an entityId level are not allowed
400 Y800: Invalid value for entityType. Supported entityType for MISSED_BILLS insight are -[ACCOUNT]
400 Y800: Invalid value for input json
401 Y020: Invalid token in authorization header
401 Y020: Token has expired

GET Insight Feeds

The GET insights feed API retrieves all or a subset of the valid insight notifications generated for a particular user. However, using the insightName filter, the Missed Bills insight can be specifically requested.

The entityId filter does not apply to this insight.

Method and URL:

GET   /insights/feed

Header Parameters:

Key Value
Authorization Client credentials-based authorization Bearer {{Access Token}}
API key-based authentication Bearer {{JWT Token_Customer}}
Deprecated cobrand and user credential-based authentication cobSession={cobSession received in the cobrand login service}, userSession={userSession received in the user login service}
Content-Type application/json
Api-Version 3.0
2.1
2
Cobrand-Name {Name of the Customer}

Sample Request:

GET /insights/feed?insightName=MISSED_BILLS

Sample Response:

For more information about the attributes that are returned in the API response, refer to the Insights Data Model page.

{
   "feed":[
      {
         "id":"60d3ea29134f2c35256dc913",
         "insightName":"MISSED_BILLS",
         "insightTitle":"Missed Bills",
         "insightType":"AGGREGATE",
         "triggerType":"SCHEDULE",
         "createdDate":"2021-06-24T02:12:57Z",
         "subscription":[
            {
               "entityType":"ACCOUNT",
               "frequency":"MID_MONTHLY",
               "duration":"LAST_MONTH",
               "threshold":[
                  {
                     "name":"TOP",
                     "value":"10",
                     "type":"NUMBER"
                  }
               ]
            }
         ],
         "basicAccount":[
            {
               "id":13708949,
               "providerName":"Dag Site",
               "accountName":"Fincheck checking Account",
               "accountType":"CHECKING",
               "isAsset":true,
               "container":"bank",
               "link":{
                  "entityName":"account",
                  "url":"/accounts?accountId=13708949"
               },
               "basicTransaction":[
                  {
                     "id":19501899,
                     "amount":{
                        "amount":370.0,
                        "currency":"USD"
                     },
                     "date":"2021-05-25",
                     "link":{
                        "entityName":"transaction",
                        "url":"/derived/transactions?transactionId=19501899"
                     },
                     "categoryId":15,
                     "category":"Cable/Satellite Services",
                     "categoryType":"EXPENSE",
                     "baseType":"DEBIT",
                     "description":{
                        "simple":"Cable Bill",
                        "consumer":"Cable Bill"
                     },
                     "sourceType":"SYSTEM_PREDICTED",
                     "merchantType":"BILLERS"
                  }
               ]
            }
         ],
         "transactionDerived":{
            "totalUnpaidBills":1
         }
      }
   ]
}