Duplicate Subscription - All Accounts

Overview

The Duplicate Subscription - All Accounts insight is a schedule-triggered insight that looks at all the aggregated card and bank accounts of the user and provides an insight when one or more unexpected subscription transactions are identified within the regular subscription schedule.

The Predicted Cash Flow feature has to be enabled as a pre-requisite for this insight.

Following are the additional details for the insight:

Insight Name	DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS
Applicable Entity	ACCOUNT
Insight Type	AGGREGATE
Trigger Type	SCHEDULE
Supported Containers	BANK, CARD

Use Cases

Customer:
- Fraud Detection – Identify and alert users about potentially fraudulent transactions.
- User Engagement
User:
- Financial Security – Stay protected against potential fraud.
- Financial wellness - Keep track of spending.

Suggested Action

Suggest the user to review the transaction. If the transaction was duplicated, suggest the user to contact the subscription merchant for a refund.

Duplicate Insight Checks

To prevent the same insight from generating repeatedly, the insight is generated only once per scheduled frequency for each user.

Following are the applicable frequencies for this insight:

Frequency	Description
DAILY	The insight will be triggered daily. Duplicate check will evaluate if the insight instance that matches the duplicate check criteria exists for the current day from 12:00 AM same day to the time of insight evaluation.
WEEKLY	The insight will be triggered once every Monday. Duplicate check will evaluate if the insight instance that matches the duplicate check criteria exists for the current calendar week (Monday to Sunday). For example: Normal scenario: If the calendar week starts from 1st January to 7th January, the insight is triggered on 1st January. Dynamic trigger scenario: If the calendar week starts from 1st January to 7th January, and the user triggers an insight on 3rd January using dynamic trigger, duplicate check happens from 1st January to 3rd January.
MONTHLY	The insight will be triggered once on the first day of the calendar month. Duplicate check will evaluate if the insight instance that matches the duplicate check criteria exists for the current calendar month (1st of the calendar month to the last day of the month). For example: Normal scenario: If the calendar month starts from 1st January to 31st January, the insight is triggered on 1st January. Dynamic trigger scenario: If the calendar month starts from 1st January to 31st January, and the user triggers an insight on 3rd January using dynamic trigger, duplicate check happens from 1st January to 3rd January.

Insight Dynamic Trigger (On-Demand Evaluation)

The insight can be generated using the following on-demand insight trigger API:

POST /insights/trigger

Peer Benchmarking Data

This insight does not provide peer benchmarking data.

Thresholds

Threshold does not apply to this insight.

GET Customer Subscription

The GET customer subscription API provides all the information about the defaults set for the insights that are subscribed by the customer. The default frequency for the insight will be MONTHLY.

Method and URL:

GET /insights/configs/customerSubscriptions

Header Parameters:

Key	Value
`Authorization`	Client credentials-based authorization	`Bearer {{Access Token}}`
	API key-based authentication	`Bearer {{JWT Token_Customer}}`
	Deprecated cobrand and user credential-based authentication	`cobSession={cobSession received in the cobrand login service}`
`Content-Type`	`application/json`
`Api-Version`	`3.0`
	`2.1`
	`2`
`Cobrand-Name`	`{Name of the Customer}`

Sample Request:

GET /insights/configs/customerSubscriptions

Sample Response:

For more information about the attributes that are returned in the API response, refer to the Insights Data Model page.

Api-Version 3.0 and 2.1 Response

{
   "customerSubscription":[
      {
         "insightName":"DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS",
         "insightTitle":"Duplicate subscription all accounts",
         "insightType":"AGGREGATE",
         "triggerType":"SCHEDULE",
         "containers":[
            "BANK",
            "CARD"
         ],
         "description":"Generates an insight when one or more unexpected subscription transactions are identified within the regular subscription schedule.",
         "applicableEntity":[
            "ACCOUNT"
         ],
         "cobrandId":10011373,
         "channelId":null,
         "isChannel":false,
         "customerConfiguration":[
            {
               "entityType":"ACCOUNT",
               "isSubscribed":true,
               "frequency":"MONTHLY"
            }
         ]
      }
   ]
}

Api-Version 2 Response

{
   "customerSubscription":[
      {
         "insightName":"DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS",
         "insightTitle":"Duplicate subscription all accounts",
         "insightType":"AGGREGATE",
         "triggerType":"SCHEDULE",
         "containers":[
            "BANK",
            "CARD"
         ],
         "description":"Generates an insight when one or more unexpected subscription transactions are identified within the regular subscription schedule.",
         "applicableEntity":[
            "ACCOUNT"
         ],
         "cobrandId":10011373,
         "channelId":null,
         "isChannel":false,
         "customerConfiguration":[
            {
               "entityType":"ACCOUNT",
               "isSubscribed":true,
               "frequency":"MONTHLY"
            }
         ]
      }
   ]
}

PATCH Customer Subscription

Using the PATCH API for customer subscription, customers can change the defaults for each insight. Alternatively, customers can use the insights configuration tool to achieve the same result.

Warning! Changing any defaults can potentially impact all users who have subscribed to this insight. If the user has overridden the customer threshold, then the user preference will be applied. For all other users, the new defaults will apply.

Method and URL:

PATCH /insights/configs/customerSubscriptions

Header Parameters:

Key	Value
`Authorization`	Client credentials-based authorization	`Bearer {{Access Token}}`
	API key-based authentication	`Bearer {{JWT Token_Customer}}`
	Deprecated cobrand and user credential-based authentication	`cobSession={cobSession received in the cobrand login service}`
`Content-Type`	`application/json`
`Api-Version`	`3.0`
	`2.1`
	`2`
`Cobrand-Name`	`{Name of the Customer}`

Editable Parameters:

Editable Attributes	Impact	Allowed Values
isSubscribed	Subscribes or unsubscribes all the users from the Duplicate Subscription - All accounts insight.	true, false
insightTitle	The title returned in the GET feed API as well as the insights configuration tool can be changed.	Alphanumeric characters up to 100 characters (including spaces)
frequency	The frequency at which an insight will be evaluated.	DAILY (every day - early morning) WEEKLY (every Monday - early morning) MONTHLY (1st of every month - early morning)

Sample Request:

{
   "customerSubscription":[
      {
         "insightName":"DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS",
         "customerConfiguration":[
            {
               "entityType":"ACCOUNT",
               "isSubscribed":true,
               "frequency":"MONTHLY"
            }
         ]
      }
   ]
}

Error Messages:

HTTP Status Code	Reason
400	Y806: Invalid Input
400	Y800: Invalid value for insightName
400	Y800: Invalid value for insightTitle; special characters ><\""'%{}\|^~[] are not supported.
400	Y801: Invalid length for insightTitle; min 3 and max 100 characters including spaces are allowed.
400	Y800: Invalid value for frequency; Supported values are DAILY, WEEKLY, MONTHLY
400	Y802: For insight DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS, modifying applicableEntity is not allowed
400	Y802: For insight DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS, modifying triggerType is not allowed
400	Y802: For insight DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS, modifying container is not allowed
400	Y802: For insight DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS, modifying description is not allowed
400	Y800: Invalid value for isSubscribed; Supported values are true, false
400	Y825: Update not allowed without a valid request body
400	Y803: Invalid request; Either a valid insightTitle or customerConfiguration is required.
400	Y812: Required field/value - insightName missing in the request
400	Y802: Modifying InsightType attribute is not allowed
400	Y813: entityType should be provided
400	Y803: At least one additional attribute is required in addition to entityType.
400	Y800: Invalid value for customerConfiguration; customerConfiguration is either missing, duplicated, or has insufficient/ incorrect attributes.
400	Y800: Invalid value for entityType. Supported entityType for DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS insight are - [ACCOUNT]
400	Y800: Invalid value for input json
401	Y020: Invalid token in authorization header
401	Y020: Token has expired

GET User Subscription

The GET user subscription API provides all the information about the user defaults set for the insight. If the customer has opted for the PB feature during onboarding, the isBenchmarkEnabled field will be by default true in the API response.

The entityId filter is not applicable for this insight.

Method and URL:

GET /insights/configs/userSubscriptions

Header Parameters:

Key	Value
`Authorization`	Client credentials-based authorization	`Bearer {{Access Token}}`
	API key-based authentication	`Bearer {{JWT Token_Customer}}`
	Deprecated cobrand and user credential-based authentication	`cobSession={cobSession received in the cobrand login service}, userSession={userSession received in the user login service}`
`Content-Type`	`application/json`
`Api-Version`	`3.0`
	`2.1`
	`2`
`Cobrand-Name`	`{Name of the Customer}`

Sample Request:

GET /insights/configs/userSubscriptions?insightName=DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS

Sample Response:

For more information about the attributes that are returned in the API response, refer to the Insights Data Model page.

Api-Version 3.0 and 2.1 Response

{
   "userSubscription":[
      {
         "insightName":"DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS",
         "insightTitle":"Duplicate subscription all accounts",
         "insightType":"AGGREGATE",
         "triggerType":"SCHEDULE",
         "containers":[
            "BANK",
            "CARD"
         ],
         "description":"Generates an insight when one or more unexpected subscription transactions are identified within the regular subscription schedule.",
         "applicableEntity":[
            "ACCOUNT"
         ],
         "cobrandId":10011373,
         "channelId":null,
         "isChannel":false,
         "customerConfiguration":[
            {
               "entityType":"ACCOUNT",
               "isSubscribed":true,
               "frequency":"MONTHLY"
            }
         ],
         "userConfiguration":[
            {
               "entityType":"ACCOUNT",
               "isSubscribed":true,
               "frequency":"MONTHLY"
            }
         ]
      }
   ]
}

Api-Version 2 Response

{
   "userSubscription":[
      {
         "insightName":"DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS",
         "insightTitle":"Duplicate subscription all accounts",
         "insightType":"AGGREGATE",
         "triggerType":"SCHEDULE",
         "container":[
            "BANK",
            "CARD"
         ],
         "description":"Generates an insight when one or more unexpected subscription transactions are identified within the regular subscription schedule.",
         "applicableEntity":[
            "ACCOUNT"
         ],
         "cobrandId":10011373,
         "channelId":null,
         "isChannel":false,
         "customerConfiguration":[
            {
               "entityType":"ACCOUNT",
               "isSubscribed":true,
               "frequency":"MONTHLY"
            }
         ],
         "userConfiguration":[
            {
               "entityType":"ACCOUNT",
               "isSubscribed":true,
               "frequency":"MONTHLY"
            }
         ]
      }
   ]
}

PATCH User Subscription

Using the PATCH user subscription API for user subscription, users can change the defaults for each insight. If the user wants the insight to be evaluated for a new account, then add that account using the PATCH user subscription API. The customer default threshold values will apply if the user has not set any values.

If the customer has not opted for the PB feature during onboarding, the isBenchmarkEnabled field will be by default false and cannot be modified. The PB feature can be opted post onboarding too.

Method and URL:

PATCH /insights/configs/userSubscriptions

Header Parameters:

Key	Value
`Authorization`	Client credentials-based authorization	`Bearer {{Access Token}}`
	API key-based authentication	`Bearer {{JWT Token_Customer}}`
	Deprecated cobrand and user credential-based authentication	`cobSession={cobSession received in the cobrand login service}, userSession={userSession received in the user login service}`
`Content-Type`	`application/json`
`Api-Version`	`3.0`
	`2.1`
	`2`
`Cobrand-Name`	`{Name of the Customer}`

Editable Parameters:

Editable Attributes	Impact	Allowed Values
isSubscribed	Subscribes or unsubscribes from the Duplicate Subscription - All accounts insight.	true, false
frequency	The frequency at which an insight will be evaluated.	DAILY (every day - early morning) WEEKLY (every Monday - early morning) MONTHLY (1st of every month - early morning)

Sample Request:

{
   "userSubscription":[
      {
         "insightName":"DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS",
         "userConfiguration":[
            {
               "entityType":"ACCOUNT",
               "isSubscribed":true,
               "frequency":"WEEKLY"
            }
         ]
      }
   ]
}

Error Messages:

HTTP Status Code	Reason
400	Y806: Invalid input
400	Y800: Invalid value for insightName
400	Y800: Invalid value for input param in DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS insight
400	Y800: Invalid value for frequency; Supported values are DAILY, WEEKLY, MONTHLY
400	Y802: Modifying insightTitle using this API is not allowed
400	Y813: Invalid request. The entire object within threshold should be provided
400	Y802: For insight DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS, modifying applicableEntity is not allowed
400	Y802: For insight DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS, modifying triggerType is not allowed
400	Y802: For insight DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS, modifying container is not allowed
400	Y802: For insight DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS, modifying description is not allowed
400	Y800: Invalid value for isSubscribed; Supported values are true, false
400	Y825: Update not allowed without a valid request body
400	Y812: Required field/value - insightName missing in the request
400	Y802: Modifying InsightType attribute is not allowed
400	Y813: entityType should be provided
400	Y803: At least one additional attribute is required in addition to entityType.
400	Y800: Invalid value for userConfiguration; userConfiguration is either missing, duplicated, or has insufficient/ incorrect attributes
400	Y802: For insight DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS, configurations at an entityId level are not allowed
400	Y800: Invalid value for entityType. Supported entityType for DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS insight are - [ACCOUNT]
400	Y800: Invalid value for input json
401	Y020: Invalid token in authorization header
401	Y020: Token has expired

GET Insight Feeds

The GET insights feed API retrieves all or a subset of the valid insight notifications generated for a particular user. However, using the insightName filter, you can specifically request for the Duplicate Subscription - All Accounts insight only. The insight is generated only if basicTrend.debitTotal.amount is greater than 0.

Method and URL:

GET /insights/feed

Header Parameters:

Key	Value
`Authorization`	Client credentials-based authorization	`Bearer {{Access Token}}`
	API key-based authentication	`Bearer {{JWT Token_Customer}}`
	Deprecated cobrand and user credential-based authentication	`cobSession={cobSession received in the cobrand login service}, userSession={userSession received in the user login service}`
`Content-Type`	`application/json`
`Api-Version`	`3.0`
	`2.1`
	`2`
`Cobrand-Name`	`{Name of the Customer}`

Sample Request:

GET /insights/feed?insightName=DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS

Sample Response:

For more information about the attributes that are returned in the API response, refer to the Insights Data Model page.

{
   "feed":[
      [
         {
            "id":"642d78ac25ddfa61f654249e",
            "insightName":"DUPLICATE_SUBSCRIPTION_ALL_ACCOUNTS",
            "insightTitle":"Duplicate subscription all accounts",
            "insightType":"AGGREGATE",
            "triggerType":"SCHEDULE",
            "createdDate":"2023-04-05T13:33:32Z",
            "subscription":[
               {
                  "entityType":"ACCOUNT",
                  "frequency":"MONTHLY"
               }
            ],
            "basicAccount":[
               {
                  "id":15984562,
                  "providerName":"Dag Site",
                  "accountName":"PDV_Test_Data-Long_Tenure_Recurring_Payments",
                  "accountStatus":"ACTIVE",
                  "accountType":"CHECKING",
                  "isAsset":true,
                  "container":"bank",
                  "link":{
                     "entityName":"account",
                     "url":"/accounts?accountId=15984562&amp;status=ACTIVE"
                  },
                  "basicTransaction":[
                     {
                        "id":68612136,
                        "accountId":15984562,
                        "amount":{
                           "amount":300,
                           "currency":"USD"
                        },
                        "date":"2023-03-08",
                        "link":{
                           "entityName":"transaction",
                           "url":"/derived/transactions?transactionId=68612136"
                        },
                        "categoryId":20,
                        "category":"Personal Care",
                        "categoryType":"EXPENSE",
                        "baseType":"DEBIT",
                        "description":{
                           "original":"RECURRING PAYMENT AUTHORIZED ON 00/00 LA FITNESS XXX-XXX-0000 CA SXXXXXXXXXXX0000 CARD 0000",
                           "simple":"LA Fitness"
                        },
                        "sourceType":"AGGREGATED",
                        "merchantType":"SUBSCRIPTION",
                        "basicMerchant":{
                           "name":"LA Fitness"
                        }
                     }
                  ]
               },
               {
                  "id":15984559,
                  "providerName":"Dag Site",
                  "accountName":"PDV Test Data-Event",
                  "accountStatus":"ACTIVE",
                  "accountType":"CHECKING",
                  "isAsset":true,
                  "container":"bank",
                  "link":{
                     "entityName":"account",
                     "url":"/accounts?accountId=15984559&amp;status=ACTIVE"
                  },
                  "basicTransaction":[
                     {
                        "id":68606441,
                        "accountId":15984559,
                        "amount":{
                           "amount":300,
                           "currency":"USD"
                        },
                        "date":"2023-03-06",
                        "link":{
                           "entityName":"transaction",
                           "url":"/derived/transactions?transactionId=68606441"
                        },
                        "categoryId":20,
                        "category":"Personal Care",
                        "categoryType":"EXPENSE",
                        "baseType":"DEBIT",
                        "description":{
                           "original":"RECURRING PAYMENT AUTHORIZED ON 00/00 LA FITNESS XXX-XXX-0000 CA SXXXXXXXXXXX0000 CARD 0000",
                           "simple":"LA Fitness"
                        },
                        "sourceType":"AGGREGATED",
                        "merchantType":"SUBSCRIPTION",
                        "basicMerchant":{
                           "name":"LA Fitness"
                        }
                     }
                  ]
               }
            ]
         }
      ]
   ]
}