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Card Payment Due Reminder

Overview

The Card Payment Due Reminder insight is a refresh-triggered insight that reminds users when their credit card payment is due.

The insight is generated only when the current date matches the date specified in the threshold (number of days before the due date) and the VIEW rule contains card accounts.

Following are the additional details for the insight:

Insight Name CARD_PAYMENT_DUE_REMINDER
Applicable Entities ACCOUNT, VIEW
Insight Type OTHER
Trigger Type REFRESH
Supported Container CARD

Use Cases

  • Customer:
    • User engagement
  • User:
    • Financial discipline - Pay credit card bills on time and avoid late fees.

Suggested Action

Suggest the user to pay the bill. In case the user has already paid the bill, hide the insight instance.

Duplicate Insight Checks

To prevent the same insight from generating repeatedly, the insight is generated every 32 days (including the date of insight evaluation) for each statement ID per entity ID.

Insight Dynamic Trigger (On-Demand Evaluation)

The dynamic trigger is applicable to the insight. Depending on the configuration, this insight can be invoked dynamically when:

  • A new View is created
    OR
  • A View ID is patched using the user subscription API

The insight is generated dynamically using any of the above two methods only if the view is eligible and the other insight generation checks are passed.

Note: By default, the configuration is set to dynamically trigger insight evaluation every time a new entityId (view ID) is added using the PATCH userSubscription API. During onboarding, this preference can be changed.

Peer Benchmarking Data

This insight does not provide peer benchmarking data.

Thresholds

Threshold lets the customer or user decide when the insight has to be generated. By default the insight will be generated as soon as a new statement is available and if the account is refreshed successfully.

  • Threshold Name: DAYS_BEFORE
  • Data Type: DAYS
  • Range Allowed: 0 <= Number of Days <= 20
  • Default: 5

Note: Depending on the customer segment and account, the threshold might need to be different for different users. If the default value is insufficient, the users can set a threshold they are comfortable tracking.

GET Customer Subscription

The GET customer subscription API provides all the information about the defaults set for the insights that are subscribed by the customer.

Method and URL:

GET   /insights/configs/customerSubscriptions

Header Parameters:

Key Value
Authorization Client credentials-based authorization Bearer {{Access Token}}
API key-based authentication Bearer {{JWT Token_Customer}}
Deprecated cobrand and user credential-based authentication cobSession={cobSession received in the cobrand login service}
Content-Type application/json
Api-Version 3.0
2.1
2
Cobrand-Name {Name of the Customer}

Sample Request:

GET /insights/configs/customerSubscriptions

Sample Response:

For more information about the attributes that are returned in the API response, refer to the Insights Data Model page.

  • Api-Version 3.0 and 2.1 Response
{
  "customerSubscription": [
     {
            "insightName": "CARD_PAYMENT_DUE_REMINDER",
            "insightTitle": "Card Payment Due Reminder",
            "insightType": "OTHER",
            "triggerType": "REFRESH",
            "containers": [
                "CARD"
            ],
            "description": "Generates an insight when a credit card payment is due in the coming days based on a configured threshold.",
            "applicableEntity": [
                "ACCOUNT",
                "VIEW"
            ],
            "customerConfiguration": [
                {
                    "entityType": "ACCOUNT",
                    "isSubscribed": true,
                    "threshold": [
                        {
                            "name": "DAYS_BEFORE",
                            "value": "5",
                            "type": "DAYS"
                        }
                    ]
                },
                {
                    "entityType": "VIEW",
                    "isSubscribed": true,
                    "threshold": [
                        {
                            "name": "DAYS_BEFORE",
                            "value": "5",
                            "type": "DAYS"
                        }
                    ]
                }
            ]
        }
  ]
}
  • Api-Version 2 Response
{
  "customerSubscription": [
     {
            "insightName": "CARD_PAYMENT_DUE_REMINDER",
            "insightTitle": "Card Payment Due Reminder",
            "insightType": "OTHER",
            "triggerType": "REFRESH",
            "container": [
                "CARD"
            ],
            "description": "Generates an insight when a credit card payment is due in the coming days based on a configured threshold.",
            "applicableEntity": [
                "ACCOUNT",
                "VIEW"
            ],
            "customerConfiguration": [
                {
                    "entityType": "ACCOUNT",
                    "isSubscribed": true,
                    "threshold": [
                        {
                            "name": "DAYS_BEFORE",
                            "value": "5",
                            "type": "DAYS"
                        }
                    ]
                },
                {
                    "entityType": "VIEW",
                    "isSubscribed": true,
                    "threshold": [
                        {
                            "name": "DAYS_BEFORE",
                            "value": "5",
                            "type": "DAYS"
                        }
                    ]
                }
            ]
        }
  ]
}

PATCH Customer Subscription

Using the PATCH API for customer subscription, customers can change the defaults for each insight. Alternatively, customers can use the insights configuration tool to achieve the same result.

Warning! Changing any defaults can potentially impact all users who have subscribed to this insight. If the user has overridden the customer threshold, then the user preference will be applied. For all other users, the new defaults will apply.

Method and URL:

PATCH   /insights/configs/customerSubscriptions

Header Parameters:

Key Value
Authorization Client credentials-based authorization Bearer {{Access Token}}
API key-based authentication Bearer {{JWT Token_Customer}}
Deprecated cobrand and user credential-based authentication cobSession={cobSession received in the cobrand login service}
Content-Type application/json
Api-Version 3.0
2.1
2
Cobrand-Name {Name of the Customer}

Editable Parameters:

Editable Attributes Impact Allowed Values
isSubscribed Subscribes or unsubscribes all the users from the Card Payment Due Reminder insight. true, false
insightTitle The title returned in the GET feed API as well as the insights config tool can be changed. Alphanumeric characters up to 100 characters (including spaces)
threshold The threshold value (DAYS_BEFORE) for generating the Card Payment Due Reminder insight can be changed. Specifying the threshold determines the days until which the insight can be generated. Any number between 0 to 20.

Sample Request:

{
   "customerSubscription":[
      {
         "insightName":"CARD_PAYMENT_DUE_REMINDER",
         "insightTitle":"New Title",
         "customerConfiguration":[
            {
               "entityType":"ACCOUNT",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            },
            {
               "entityType":"VIEW",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            }
         ]
      }
   ]
}

Response Messages:

HTTP Status Code Reason
400 Y806: Invalid Input
400 Y800: Invalid value for insightName
400 Y800: Invalid value for insightTitle; special characters ><\""'%{}|^~[] are not supported.
400 Y801: Invalid length for insightTitle; min 3 and max 100 characters including spaces are allowed.
400 Y800: Invalid value for DAYS_BEFORE in CARD_PAYMENT_DUE_REMINDER insight Min = 0 and Max = 20
400 Y813: Invalid request. The entire object within threshold should be provided
400 Y802: For insight CARD_PAYMENT_DUE_REMINDER, modifying applicableEntity is not allowed
400 Y802: For insight CARD_PAYMENT_DUE_REMINDER, modifying triggerType is not allowed
400 Y802: For insight CARD_PAYMENT_DUE_REMINDER, modifying container is not allowed
400 Y802: For insight CARD_PAYMENT_DUE_REMINDER, modifying description is not allowed
400 Y800: Invalid value for isSubscribed; Supported values are true, false
400 Y825: Update not allowed without a valid request body
400 Y803: Invalid request; Either a valid insightTitle or customerConfiguration is required.
400 Y802: Specifying frequency attribute for CARD_PAYMENT_DUE_REMINDER insight is not allowed
400 Y802: Specifying duration attribute for CARD_PAYMENT_DUE_REMINDER insight is not allowed
400 Y812: Required field/value - insightName missing in the request
400 Y802: Modifying InsightType attribute is not allowed
400 Y813: entityType should be provided
400 Y803: At least one additional attribute is required in addition to entityType.
400 Y800: Invalid value for customerConfiguration; customerConfiguration is either missing, duplicated, or has insufficient/ incorrect attributes.
400 Y800: Invalid value for entityType. Supported entityType for CARD_PAYMENT_DUE_REMINDER insight are - [ACCOUNT, VIEW]
400 Y802: For CARD_PAYMENT_DUE_REMINDER insight, {Invalid String} inside the threshold is either repeated or not allowed
400 Y802: For CARD_PAYMENT_DUE_REMINDER insight, {Invalid String} inside the threshold is not allowed
400 Y800: Invalid value for input json
401 Y020: Invalid token in authorization header
401 Y020: Token has expired

GET User Subscription

The GET user subscription API provides all the information about the user defaults set for the insight.

Method and URL:

GET   /insights/configs/userSubscriptions

Header Parameters:

Key Value
Authorization Client credentials-based authorization Bearer {{Access Token}}
API key-based authentication Bearer {{JWT Token_Customer}}
Deprecated cobrand and user credential-based authentication cobSession={cobSession received in the cobrand login service}, userSession={userSession received in the user login service}
Content-Type application/json
Api-Version 3.0
2.1
2
Cobrand-Name {Name of the Customer}

Sample Request:

GET /insights/configs/userSubscriptions?insightName=CARD_PAYMENT_DUE_REMINDER

Sample Response:

For more information about the attributes that are returned in the API response, refer to the Insights Data Model page.

  • Api-Version 3.0 and 2.1 Response
{
   "userSubscription":[
      {
         "insightName":"CARD_PAYMENT_DUE_REMINDER",
         "insightTitle":"Card Payment Due Reminder",
         "insightType":"OTHER",
         "triggerType":"REFRESH",
         "containers":[
            "CARD"
         ],
         "description":"Generates an insight when a credit card payment is due in the coming days based on a configured threshold.",
         "applicableEntity":[
            "ACCOUNT",
            "VIEW"
         ],
         "userConfiguration":[
            {
               "entityType": "ACCOUNT",
               "entityId": "10255809",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            },
            {
               "entityType":"VIEW",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            }
         ],
         "customerConfiguration":[
            {
               "entityType":"ACCOUNT",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            },
            {
               "entityType":"VIEW",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            }
         ]
      }
   ]
}
  • Api-Version 2 Response
{
   "userSubscription":[
      {
         "insightName":"CARD_PAYMENT_DUE_REMINDER",
         "insightTitle":"Card Payment Due Reminder",
         "insightType":"OTHER",
         "triggerType":"REFRESH",
         "container":[
            "CARD"
         ],
         "description":"Generates an insight when a credit card payment is due in the coming days based on a configured threshold.",
         "applicableEntity":[
            "ACCOUNT",
            "VIEW"
         ],
         "userConfiguration":[
            {
               "entityType": "ACCOUNT",
               "entityId": "10255809",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            },
            {
               "entityType":"VIEW",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            }
         ],
         "customerConfiguration":[
            {
               "entityType":"ACCOUNT",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            },
            {
               "entityType":"VIEW",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            }
         ]
      }
   ]
}

PATCH User Subscription

Using the PATCH user subscription API for user subscription, users can change the defaults for each insight. If the user wants the insight to be evaluated for a new account or a new view, then add that account or view using the PATCH user subscription API. The customer default threshold values will apply if the user has not set any values.

Method and URL:

PATCH   /insights/configs/userSubscriptions

Header Parameters:

Key Value
Authorization Client credentials-based authorization Bearer {{Access Token}}
API key-based authentication Bearer {{JWT Token_Customer}}
Deprecated cobrand and user credential-based authentication cobSession={cobSession received in the cobrand login service}, userSession={userSession received in the user login service}
Content-Type application/json
Api-Version 3.0
2.1
2
Cobrand-Name {Name of the Customer}

Editable Parameters:

Editable Attributes Impact Allowed Values
entityId The ID of the account or view for which card statement gets evaluated. Valid IDs for accounts or views belonging to the user
isSubscribed Subscribes or unsubscribes from the Card Payment Due Reminder insight. true, false
threshold The threshold value (DAYS_BEFORE) for generating the Card Payment Due Reminder insight can be changed. Spcifying the threshold determines the days until which the insight can be generated. Any number between 0 to 20

Sample Request:

{
   "userSubscription":[
      {
         "insightName":"CARD_PAYMENT_DUE_REMINDER",
         "userConfiguration":[
            {
               "entityType": "ACCOUNT",
               "entityId": "10255809",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            },
            {
               "entityType":"VIEW",
               "isSubscribed":true,
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            }
         ]
      }
   ]
}

Error Messages:

HTTP Status Code Reason
400 Y806: Invalid input
400 Y800: Invalid value for insightName
400 Y800: Invalid value for input param in CARD_PAYMENT_DUE_REMINDER insight
400 Y800: Invalid value for threshold data in CARD_PAYMENT_DUE_REMINDER insight
400 Y800: Invalid value for DAYS_BEFORE in CARD_PAYMENT_DUE_REMINDER insight Min = 0 and Max = 20
400 Y800: IInvalid value for entityId; This id is either invalid or not supported for this insight.
400 Y802: Modifying insightTitle using this API is not allowed
400 Y813: Invalid request. The entire object within threshold should be provided
400 Y802: For insight CARD_PAYMENT_DUE_REMINDER, modifying applicableEntity is not allowed
400 Y802: For insight CARD_PAYMENT_DUE_REMINDER, modifying triggerType is not allowed
400 Y802: For insight CARD_PAYMENT_DUE_REMINDER, modifying container is not allowed
400 Y802: For insight CARD_PAYMENT_DUE_REMINDER, modifying description is not allowed
400 Y802: Duplicate entityId entries within userConfiguration is not allowed
400 Y802: Specifying frequency attribute for CARD_PAYMENT_DUE_REMINDER insight is not allowed
400 Y802: Specifying duration attribute for CARD_PAYMENT_DUE_REMINDER insight is not allowed
400 Y800: Invalid value for isSubscribed; Supported values are true, false
400 Y825: Update not allowed without a valid request body
400 Y800: Invalid value for userConfiguration; entityId should be provided.
400 Y812: Required field/value - insightName missing in the request
400 Y802: Modifying InsightType attribute is not allowed
400 Y813: entityType should be provided
400 Y802: Duplicate entityId entries is not allowed
400 Y803: At least one additional attribute is required in addition to entityType.
400 Y800: Invalid value for userConfiguration; userConfiguration is either missing, duplicated, or has insufficient/ incorrect attributes
400 Y800: Invalid value for entityType. Supported entityType for CARD_PAYMENT_DUE_REMINDER insight are - [ACCOUNT, VIEW]
400 Y800: Invalid value for input json
401 Y020: Invalid token in authorization header
401 Y020: Token has expired

GET Insight Feeds

The GET insights feed API retrieves all or a subset of the valid insight notifications generated for a particular user. However, using the insightName filter, the Card Payment Due Reminder insight can be specifically requested.

Method and URL:

GET   /insights/feed

Header Parameters:

Key Value
Authorization Client credentials-based authorization Bearer {{Access Token}}
API key-based authentication Bearer {{JWT Token_Customer}}
Deprecated cobrand and user credential-based authentication cobSession={cobSession received in the cobrand login service}, userSession={userSession received in the user login service}
Content-Type application/json
Api-Version 3.0
2.1
2
Cobrand-Name {Name of the Customer}

Sample Request:

GET /insights/feed?insightName=CARD_PAYMENT_DUE_REMINDER

Sample Response:

For more information about the attributes that are returned in the API response, refer to the Insights Data Model page.

{
   "feed":[
      {
         "id":"60dab888644b8c035783af10",
         "insightName":"CARD_PAYMENT_DUE_REMINDER",
         "insightTitle":"Card Payment Due Reminder",
         "insightType":"OTHER",
         "triggerType":"REFRESH",
         "createdDate":"2021-06-29T06:07:01Z",
         "subscription":[
            {
               "entityId":"13706999",
               "entityType":"ACCOUNT",
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            }
         ],
         "cardAccount":[
            {
               "id":13706999,
               "providerName":"Dag Site",
               "accountName":"Card Statement first account",
               "accountType":"CREDIT",
               "container":"creditCard",
               "link":{
                  "entityName":"account",
                  "methodType":"GET",
                  "url":"/accounts?accountId=13706999"
               },
               "totalCreditLine":{
                  "amount":100000.0,
                  "currency":"USD"
               },
               "balance":{
                  "amount":0.0,
                  "currency":"USD"
               },
               "basicStatement":[
                  {
                     "id":11585197,
                     "accountId":13706999,
                     "statementDate":"2021-06-19",
                     "dueDate":"2021-07-01",
                     "billingPeriodStart":"2021-02-01",
                     "billingPeriodEnd":"2021-02-28",
                     "amountDue":{
                        "amount":1000000.0,
                        "currency":"USD"
                     },
                     "minPaymentDue":{
                        "amount":1000.0,
                        "currency":"USD"
                     },
                     "link":{
                        "entityName":"statement",
                        "url":"/statements?accountId=13706999"
                     }
                  }
               ]
            }
         ]
      },
      {
         "id":"60d3183b0073384de30f93e8",
         "insightName":"CARD_PAYMENT_DUE_REMINDER",
         "insightTitle":"Card Payment Due Reminder",
         "insightType":"OTHER",
         "triggerType":"REFRESH",
         "createdDate":"2021-06-23T11:17:15Z",
         "subscription":[
            {
               "entityId":"60d3171b840ef86aac21c37b",
               "entityType":"VIEW",
               "threshold":[
                  {
                     "name":"DAYS_BEFORE",
                     "value":"5",
                     "type":"DAYS"
                  }
               ]
            }
         ],
         "basicView":[
            {
               "id":"60d3171b840ef86aac21c37b",
               "name":"Card",
               "link":{
                  "entityName":"view",
                  "url":"/views/60d3171b840ef86aac21c37b"
               },
               "cardAccount":[
                  {
                     "id":13706999,
                     "providerName":"Dag Site",
                     "accountName":"Card Statement first account",
                     "accountType":"CREDIT",
                     "container":"creditCard",
                     "link":{
                        "entityName":"account",
                        "methodType":"GET",
                        "url":"/accounts?accountId=13706999"
                     },
                     "totalCreditLine":{
                        "amount":100000.0,
                        "currency":"USD"
                     },
                     "balance":{
                        "amount":0.0,
                        "currency":"USD"
                     },
                     "basicStatement":[
                        {
                           "id":11585197,
                           "accountId":13706999,
                           "statementDate":"2021-06-19",
                           "dueDate":"2021-06-25",
                           "billingPeriodStart":"2021-02-01",
                           "billingPeriodEnd":"2021-02-28",
                           "amountDue":{
                              "amount":1000000.0,
                              "currency":"USD"
                           },
                           "minPaymentDue":{
                              "amount":1000.0,
                              "currency":"USD"
                           },
                           "link":{
                              "entityName":"statement",
                              "url":"/statements?accountId=13706999"
                           }
                        }
                     ]
                  }
               ]
            }
         ]
      }
   ]
}